About PigJet
Our Story: When Pigs Fly
The Problem We Saw
PigJet was born from a simple frustration: why do home service businesses have cutting-edge tools for almost everything except answering phones?
In 2023, our founders—a team of home service industry veterans and AI specialists—noticed something striking: even the most technologically advanced plumbing and HVAC companies were still missing calls after hours or during busy periods. The existing solutions were disappointing:
- Traditional answering services were expensive and inconsistent
- Basic voicemail meant lost business opportunities
- Early AI solutions couldn't handle complex conversations or integrate properly
- No solution properly served bilingual communities
It seemed like creating a truly effective AI receptionist for home service businesses was as likely as seeing pigs fly. So we decided to make pigs fly.
The PigJet Solution
We assembled a team of industry experts who understood the unique challenges of home service businesses:
- Former ServiceTitan and Housecall Pro engineers who knew the platforms inside and out
- Home service company owners who understood the daily pain points
- AI specialists with experience in natural language processing
- Customer experience experts focused on caller satisfaction
Together, they built something new: an AI voice agent specifically designed for the complexities of home service calls, with native integration to the industry's leading platforms, multilingual capabilities, and true emergency handling.
PigJet was born—the AI solution that achieves what once seemed impossible, just like a flying pig.
Our Mission
To ensure no home service business ever misses an opportunity due to an unanswered call.
We believe that:
- Every call represents a customer in need
- Technology should make businesses more human, not less
- The best AI knows when to involve real people
- Service businesses deserve tools as sophisticated as any other industry
The Name
Why "PigJet"? Because when we told industry veterans we were building an AI that could understand complex service requests, book directly into their software, speak multiple languages, and handle emergencies appropriately, they said, "That'll happen when pigs fly!"
We embraced the challenge—and now our flying pig mascot represents our commitment to achieving what others thought impossible.
Our Leadership Team
Co-Founder & CEO
Former owner of a 50-technician plumbing company
After experiencing the pain of missed calls firsthand, Sarah dedicated herself to solving the problem for all home service businesses. Her industry experience ensures PigJet addresses real-world needs.
Co-Founder & CTO
Former ServiceTitan integration engineer
Miguel's deep understanding of field service management systems enabled PigJet's revolutionary integration capabilities. His team ensures PigJet works flawlessly with your existing software.
Chief AI Officer
PhD in Computational Linguistics
Lisa leads the development of PigJet's natural language understanding, ensuring it comprehends complex service requests and responds naturally in multiple languages.
VP of Customer Success
20+ years in home service operations
Carlos ensures every PigJet client achieves exceptional results through proper implementation, training, and optimization.
Our Values
We believe that AI should enhance the customer experience, never detract from it. We continuously refine our technology to ensure every call is handled with the same care as your best employee would provide.
We are home service experts first, technology company second. Every feature we develop comes from real industry needs, not Silicon Valley assumptions.
No hidden fees, no inflated metrics, no exaggerated capabilities. We're straightforward about what PigJet can and cannot do.
Our AI gets smarter with every call. We regularly release updates based on new learning and client feedback.
A Note From Our Founder
"I remember the frustration of looking at my call logs each morning and seeing all the missed opportunities from the night before. Each unanswered call wasn't just lost revenue—it was a customer with a problem who went elsewhere for help.
We built PigJet to solve that problem once and for all. Now, when I talk to our clients and hear how they're booking jobs while they sleep, helping Spanish-speaking customers they couldn't before, and handling emergencies immediately, I know we've created something special.
The 'when pigs fly' joke has become our rallying cry. Every time someone tells us a feature is impossible, we find a way to make it happen. That's the PigJet way."
Sarah Johnson
CEO
Our Clients
PigJet proudly serves over 500 home service businesses across North America, from single-truck operations to multi-state enterprises with hundreds of technicians.
Our clients include:
Industry Recognition
2024 Service World Expo
"Most Innovative Technology" Award
ACHR News
"Top 10 Contractor Solutions"
Plumbing & Mechanical Magazine
"Editor's Choice" for Call Handling
Inc. Magazine
"Top 20 Startups Transforming Home Services"
Join the PigJet Revolution
Ready to experience the difference? Join the hundreds of service companies that have transformed their business with PigJet.
No credit card required. No commitment. No risk.