PigJet Features & Integrations
Supercharged Features That Set PigJet Apart
Seamless Dual Integration
ServiceTitan & Housecall Pro: One AI Agent to Rule Them All
While our competitors force you to choose, PigJet works flawlessly with both leading field service platforms.
- Direct API connection creates real jobs in your ServiceTitan account
- Respects capacity planning and availability rules
- Adds detailed job notes and customer information
- Updates existing customer records with new contact details
- Assigns to the right technician based on skills and certifications
- Native HCP integration (no Zapier workarounds needed)
- Books directly into your schedule board
- Creates new customer profiles for first-time callers
- Applies appropriate job types and service categories
- Sets accurate job durations based on service type
- Google Calendar for non-FSM businesses
- Jobber, FieldEdge, and other platforms via API
- Custom integration available for Enterprise clients
Multilingual Call Handling
Breaking Down Language Barriers
PigJet speaks your customers' language—literally.
- Natural Language Detection: Automatically identifies Spanish callers and switches languages
- Full Feature Parity: Spanish speakers get the same comprehensive booking experience
- Dialect Handling: Understands regional variations in Spanish
- Custom Vocabulary: Add industry-specific terms in both languages
- Enterprise Option: Add additional languages like French, Mandarin, Vietnamese
Nearly 40% of our after-hours calls are in Spanish. Before PigJet, those were all lost opportunities. Now we're booking them automatically.
Guillermo R.
Sunshine Plumbing
Intelligent Scheduling Engine
Beyond Basic Booking
PigJet doesn't just find an open time slot—it makes smart decisions.
- Geographic Optimization: Groups jobs by area to minimize drive time
- Tech Matching: Assigns jobs based on technician skills and certifications
- Duration Awareness: Accounts for different job types requiring different timeframes
- Weather Adaptive: Adjusts availability during forecasted severe weather events
- Rush Hour Avoidance: Factors in traffic patterns for more accurate ETAs
- Customer History: Prioritizes VIP customers or those with service agreements
PigJet reduced our average drive time by 23 minutes per job by intelligently clustering appointments.
Thomas W.
Elite Electric
Emergency Detection & Escalation
When Minutes Matter Most
Unlike basic AI that treats all calls the same, PigJet recognizes true emergencies.
- Intelligent Triage: Recognizes urgent keywords, tone of voice, and context
- Safety First: Provides immediate safety instructions for dangerous situations
- Custom Escalation Protocols: Define your emergency response workflows
- Multi-Channel Alerts: Notifies on-call staff via call, text, and email simultaneously
- Confirmation Loop: Follows up to ensure emergency was addressed
- Priority Scheduling: Bumps urgent issues to the front of the line
A customer called about a gas leak at 1 AM. PigJet recognized the severity, provided safety instructions, and had our on-call tech on the phone with them in less than 2 minutes. That's the difference between a good AI and a great one.
Maria J.
Reliable Plumbing & Heating
Live Technician Tracking
The "Where's My Tech?" Solution
PigJet connects to your GPS and dispatch systems to answer the #1 customer follow-up question.
- Real-Time ETA Updates: "Your technician is currently 15 minutes away"
- Traffic-Aware: Accounts for current road conditions
- Technician Status: "Your technician is currently finishing their previous appointment"
- Automated Updates: Proactively texts customers with ETAs and delays
- Job Status Tracking: Updates customers on parts orders and next steps
The number of 'where's my tech' calls dropped by 68% after implementing PigJet's tracking feature. That alone saved our office staff hours each day.
Sarah T.
Comfort Zone HVAC
Comprehensive Analytics Dashboard
Turn Calls Into Insights
PigJet doesn't just handle calls—it helps you understand your business better.
- Call Volume Patterns: Identify peak calling times and staff accordingly
- Service Demand Analysis: See which services are most requested by time of year
- Conversion Metrics: Track how many calls turn into booked appointments
- Lost Opportunity Insights: Understand why some calls don't convert
- Customer Sentiment Analysis: Gauge customer satisfaction from call content
- Regional Heat Maps: Visualize service requests by geographic area
- Competitor Mentions: Track when customers mention other companies
We discovered that Mondays between 7-9 AM were our highest call volume, but we were opening at 8:30. Simply adjusting our hours based on PigJet's data increased bookings by 12%.
Michael P.
Precision Plumbing
Two-Way Communication Suite
Beyond Just Answering Calls
PigJet maintains the conversation long after the initial call.
- Appointment Confirmations: Automated texts confirming booking details
- Reminder Sequence: Timely reminders to reduce no-shows
- Service Feedback: Post-appointment satisfaction check-ins
- Photo Requests: Ask customers to send photos of the issue before the appointment
- Appointment Changes: Handle reschedule requests via text
- Customer Portal: Self-service booking and status checking
- Cross-Selling: Timely maintenance reminders based on service history
The automated follow-up texts have cut our no-show rate in half, and the satisfaction surveys give us immediate feedback to address any issues.
Jennifer K.
Crystal Clear Windows
Human Fallback Options
The Best of Both Worlds
For those rare cases when AI isn't enough, PigJet offers seamless human backup.
- Confidence Detection: PigJet knows when it might not understand the request
- Smart Handoff: Transfers calls to live staff with full context
- Scheduled Overflow: Route to humans during peak times
- Optional Call Center Partnership: 24/7 human backup for complex scenarios
- Call Flagging: Mark calls for human review and follow-up
- Low-Confidence Transcripts: Highlights uncertain parts of conversation for review
The ability to seamlessly transfer to our on-call staff for complex situations gives us peace of mind that no call falls through the cracks.
Robert J.
Master Electric
Custom Voice & Brand Alignment
Your AI, Your Way
Make PigJet truly yours with extensive customization options.
- Voice Selection: Choose from dozens of natural-sounding voices
- Custom Voice Cloning: Optional recording of your best CSR's voice
- Script Customization: Tailor every aspect of the conversation flow
- Brand Personality: Adjust tone, formality, and speaking style
- Custom Greetings: Seasonal or promotional custom messages
- Service Menu: Easily update your offerings, pricing, and availability
- White-Label Option: Enterprise clients can rename and fully brand the AI
We had PigJet match the friendly, slightly humorous tone of our brand, and customers love it. Several have commented specifically on how pleasant it is to call after hours.
Jason T.
Cool Dudes Air Conditioning
Pricing Details
Choose the Plan That Fits Your Business
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Monthly Cost | $249 | $449 | Custom |
| Calls Included | 100 | 250 | Unlimited |
| Languages | English, Spanish | English, Spanish | English, Spanish, + Custom |
| ServiceTitan Integration | ✓ | ✓ | ✓ |
| Housecall Pro Integration | ✓ | ✓ | ✓ |
| Smart Scheduling | Basic | Advanced | Advanced + Custom |
| Emergency Detection | ✓ | ✓ | ✓ |
| Live Tech Tracking | - | ✓ | ✓ |
| Analytics Dashboard | Basic | Full | Custom Reports |
| Human Fallback | - | Optional | Included |
| Custom Voice | - | - | ✓ |
| API Access | - | - | ✓ |
| Dedicated Support | Email + Phone | Dedicated Rep |
All plans include:
Additional Calls: $1.50 per call over plan limit
Getting Started Is Easy
We've streamlined the process to get you up and running quickly
Schedule a Demo
See PigJet in action with your specific business scenarios
Quick Setup
We'll connect PigJet to your systems (typically 1-2 hours)
Customize
Tailor PigJet's voice and responses to match your brand
Go Live
Start capturing calls and booking appointments immediately
Optimize
We'll help you fine-tune PigJet based on your call data
No credit card required. Try PigJet risk-free and see why home service businesses are switching from Broccoli.ai, Sameday, and others.