Business Growth7 min read
The True Cost of Missed Calls for Service Businesses
Every unanswered call is a potential customer lost. We break down exactly how much revenue your business is leaving on the table.
Miguel Hernandez
February 24, 2025
Customer Experience4 min read
Bilingual Customer Service: A Competitive Advantage
With the growing Spanish-speaking population in the US, businesses that offer bilingual support have a significant edge. Here's why.
Maria Gonzalez
February 15, 2025
Operations6 min read
Emergency Call Handling: Best Practices for Home Service Businesses
When a customer has an emergency, how you respond can make or break your reputation. Learn the protocols every service business should have.
Tom Richards
February 8, 2025
Tools & Technology8 min read
ServiceTitan vs. Housecall Pro: Which is Right for Your Business?
A detailed comparison of the two leading field service management platforms and how to choose the best one for your specific needs.
Carlos Rodriguez
January 30, 2025
Efficiency5 min read
How Smart Scheduling Reduces Technician Drive Time by 23%
Optimizing your service routes isn't just about efficiency—it's about happier techs, lower fuel costs, and more jobs per day.
Lisa Chen
January 22, 2025